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Bug Report

Report reproducible defects, error messages, broken flows, or service issues.

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Purpose

Use this form for defects that can be reproduced or observed clearly. Please include version, environment, steps, actual result, expected result, screenshots, and console or network errors if available.

Feedback intake

Bug Report form

Complete the reply contact fields and the form prompts below. Required fields are marked with an asterisk.

12 required fields
Before submitting

Do not include passwords, API keys, payment details, private keys, or unrelated personal data. Redact sensitive text from screenshots, logs, and recordings.

Reply contact

How should ChemVault reply?

These fields are saved with the submission so an administrator can respond directly by email.

Use an inbox you can receive replies from. For TestFlight reports, use the invitation email if relevant.

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Remove tokens, cookies, and personal data from logs before submitting.

Remove tokens, cookies, and personal data from logs before submitting.

Feedback is submitted to the private ChemVault Forms queue. If you provide an email address, an administrator may reply by email.

Prompt guide

These prompts are included in the private submission record for administrator review and email follow-up.

  1. Reply contact: name, email, optional organization or role, and email reply consent
  2. Bug title
  3. Product / system
  4. Version / build number
  5. Environment
  6. Device
  7. Browser / app version
  8. Login status
  9. Steps to reproduce
  10. Expected result
  11. Actual result
  12. Error message
  13. Screenshot / video
  14. Console error if available
  15. Network request error if available
  16. Frequency
  17. Severity
  18. Workaround
  19. Additional notes
  20. Privacy confirmation
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